SHIPMENTS

-Transportation and Delivery

-Missing receipt of the package

 

Transportation and Delivery

Calzificio Ragnoli Angela Brunella Sncspresso with GLS express courier

https://www.gls-italy.com/

Domestic shipping costs: € 7

Shipping costs Isole e Calabria: € 12

Shipping abroad will be calculated automatically based on the destination country.

For the delivery of his purchases, the Customer can choose his residence or his domicile, the workplace, or the private address of the individual of his choice. For security reasons, no deliveries will be made to PO boxes and the order will not be processed. Orders are processed and delivered from Monday to Friday. The packages are shipped within 2 working days from the time of order and immediately after receiving the credit of the amount due through Paypal, or bank transfer. If delays occur, the customer will be promptly notified.
As soon as the customer’s package is delivered to the GLS courier, an e-mail will be sent to the addressee with the waybill number and the web address where to track. Subsequently the courier will send advance notice of pre-delivery. In case of problems about the delivery of the package you can contact the courier directly https://www.gls-italy.com/

For the delivery of the goods it is necessary the presence of the Customer or one of his charge to the address of the recipient indicated in the order. The delivery of the shipment is intended carried out on the ground floor of the address number. At the time of delivery of the goods by the Courier, the Customer is required to check that the packaging is intact, undamaged, wet or altered in the closing materials and that the number of packages delivered corresponds to what is indicated in the transport document .
Any inconsistencies must be promptly challenged by putting a written scrutiny reservation on the Courier’s proof of delivery. Once the Courier’s document has been signed, the Customer can not make any objection about the appearance of the goods delivered.

Missing receipt of the package

The goods travel under the responsibility of the recipient; in the event that the courier has not been able to find anyone at the delivery address specified at the time of the order and this happens twice consecutively and in the event that the customer refuses to receive the parcel at the GLS branch of his area, Calzificio Ragnoli Angela Brunella Snc can send the package back to its office, charging the customer for 20.00 euros for the costs incurred and the packaging.